We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow! 8 days delivery, very impressed. All seems OK as well so all in all very happy.
Perfect, 22 days for delivery
Order sent and arrived quickly. The box is wrinkled, but everything is intact. I order not for the first time. Seller recommend.
Makes a great coffee.
Looks like a good product my brother loved it
Delivered in a terribly mint box, as other buyers write, but everything is intact. Tried, works.
The packaging came crumpled, the press itself is slightly shabby, and so everything is whole
Absolutely perfect product! Great coffe from this "Aeropress" in very good price. A little error was a paper filters in package. Paper filters are glued together, probably by air humidity, but I can separate it with a little patience. Thank you.
Excellent quality and quick postage. Very happy with this product and will buy again.
Packaging damaged, but, contents ok. Excellent quality and good value for money.
I bought a second one i do not remember from whom i bought the first one there with it was a metal filter and with this we will not check how it will work
Excellent product, came as expected and am using everyday for my specialty coffee, became my favorite method.
works great, holds 8 fluid ounces
The box came crumpled. Let's see what happens. The rest seems to be a whole