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FREE SHIPPING Worldwide!

Nordic Pendant Light

32 reviews
100% of buyers enjoyed this product! 175 orders
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US $0.00 Free
13test
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Eva Casa (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

32 reviews
100% of buyers enjoyed this product!
5 stars
(29)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
L***A
verifed buyer
7 Jul 2019

Superb happy with the chandelier very beautiful as in the photo not disappointed good quality well packaged I recommend this store received very quickly

A***v
verifed buyer
3 Jul 2019

All super, store recommend, fast delivery.

Customer
verifed buyer
29 Jun 2019

Very nice!!

R***.
verifed buyer
28 Jun 2019

lamps are larger then I thought, but looks nice!

D***a
verifed buyer
28 Jun 2019

Beautiful!!! 10gg delivery.. It will take another!!!

Customer
verifed buyer
26 Jun 2019

Beautiful lamps as in the description. Well packed

Customer
verifed buyer
21 Jun 2019

ok 100%

A***k
verifed buyer
14 Jun 2019

Fast shipping to Poland dotarła lamp in 2 weeks. Super opakowana. Not yet montowalam as zamontuje it I will add reviews.

T***a
verifed buyer
10 Jun 2019

Everything looks ok. Not installed yet.

S***a
verifed buyer
10 Jun 2019

Thank you very much to the store! The quality is higher, the delivery is fast, hung on the veranda, looks just a bomb and stylish! I advise everyone! You won't regret it!

M***i
verifed buyer
6 Jun 2019

It's fast wrapped well. Long no חיברנו

V***r
verifed buyer
5 Jun 2019

Very cute lamps. Ideal for scandinavian style in interior

Customer
verifed buyer
3 Jun 2019

Exellent

A***v
verifed buyer
31 May 2019

Everything is fine. Delivery by dpd courier 12 days! Well packed.

Customer
verifed buyer
29 May 2019

Delivery fast, well packed. Arrived in perfect condition and identical description. Recommend.

A***r
verifed buyer
28 May 2019

Everything ok, no problem

A***v
verifed buyer
27 May 2019

Good quality, fast delivery, excellent store. Recommend!!!

Customer
verifed buyer
23 May 2019

I'm very satisfied

L***a
verifed buyer
17 May 2019

As described, well packed

G***g
verifed buyer
28 Apr 2019

The second time it went perfectly. Delivery worked quickly, the goods of excellent quality. Body materials: metal and wood.

J***a
verifed buyer
25 Apr 2019

Neskutočne krásne, EMS maximálne spokojní, pekne dotvára interiér, EMS báli SA to Len či dôjdu celé ale aj keď krabica Bola v zdemolovanom stave Lampy Boli v poriadku.

E***a
verifed buyer
16 Apr 2019

As in the photo. Very high quality made and well packed. thanks to the store! Peter's a month.

P***v
verifed buyer
9 Apr 2019

Wonderful lamps! I recommend everyone who doubts to take :)

R***e
verifed buyer
3 Apr 2019

They are perfect

C***m
verifed buyer
24 Mar 2019

It's good, but i get there with some bumps and scratches. The store would have to protect the lamp more for shipping.

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