We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent spoon, the function performs. Thank you store
Well made spoon. I like that it holds very well on a coffee bag. it might have been longer, but it worth the money anyways.
Great, very fast delivery, good quality product. Thanks :-)
Great product from a great store.
I have to wait more than 70 days for package to come. Spoons are nice and decent quality.
Cool spoons, everything corresponds, thanks to the store!
The product fully corresponds to the description, the clothespin works, took especially for coffee, very convenient!
Shipping is long. Spoons as in the photo
In appearance, everything is fine, the coating is good, the spoons are durable despite the length. Everything is gorgeous.
Spoons without marriage, came in three weeks.
I order not the first time. Spoons without toothed, neat. delivery three months, came after the expiration of the protection period. thanks to the store.
Already probably the fifth time i order these spoons, for acquaintances. Everyone likes them very much. Mine is almost two years old, everything is fine. Very comfortable, almost all eat them.
Spoons waited almost 2 months to karelia. everything is perfectly packed. Thank you)
Communication with the store liked, the parcel was sent quickly. Minus our post of russia-and did not wait, the seller returned the money
Spoons i order the third time. The goods are very satisfied. Now i rarely use tea. I'm very comfortable for the handle. I did not communicate with the store, but since the product came whole and not harmful, i recommend the seller. The parcel went exactly one month to belarus. thank you.